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47 Sitel Baguio associates donated blood during the 14th May Dugong Bayani Bloodletting (Photo courtesy of Marifi Soriano)

Kabarkadas across Philippine sites have been doing initiatives to help their respective communities get through the rigors of the pandemic. Sitel OJV-Technopoint, Pioneer, Eton and Tarlac opened community pantries that offered free food and essential supplies to associates and community residents. Sitel Baguio and Palawan provided care packages containing food to those associates who were staying in quarantine.

Aside from donating care packages, Sitel Baguio also recently paid it forward to their community by donating blood. In partnership with the Philippine Red Cross, the May Dugong Bayani Bloodletting was held onsite from June 1 to 4, where a total of 47 associates and staff donated blood.  This is the 14th time the activity was held in Baguio since 2008.

To be a donor, the associate must generally be in good health condition; weigh 50 kilograms and above; have slept at least five hours before the day of donation; and have not taken alcohol before donating, among other qualifications.

The next bloodletting will be held on September 2021, said Marifi Soriano, Senior HR Generalist.



About Sitel Group® 

As a leading global provider of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.  


With 100,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 4.5 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience.  


EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families: Empower, Engage, Explore and Evolve.  


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