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A total of 179 applicants took the chance to “work in paradise” during Sitel Palawan’s MAX Recruitment in Paradise on January 21 and 22.

Held at MAXhub El Nido at the Caltex Building in Barangay Corong-corong, El Nido, the recruitment was held to fill 35 openings for associates and two for coaches in a hotel and casino account.

At the end of the two-day activity, the recruitment team selected 44 candidates to join a special class, after which they will be scheduled for a final interview with the client.

Bea Palatino, Employee Engagement Specialist and MAXpert at Sitel Palawan, said that an advantage of working for Sitel Palawan is the job security in the BPO industry. “Our main selling point is that the contact center/BPO industry offers stable jobs,” she said.

One of the country’s top tourist destinations, El Nido has been hit hard by the COVID-19 pandemic, displacing many workers in the tourism industry. In May 2020, Sitel Palawan hired around 100 former tour guides and hotel professionals. The BPO leader also opened four MAXhubs, smaller contact centers designed to bring the workplace closer to associates.

Introducing MAX to future recruits is important as it gives them a glimpse of how associates’ voices are valued in the company. MAX Insiders did the job and were also present during the activity to talk to recruits and share their own Sitel stories in hopes to inspire them to apply.

The recruitment activity was run by a team composed of leaders and associates from MAXperts, MAX Insiders, Talent Acquisition and Sitel Academy:

MAXperts: Anton Sanchez, Micah Carino, Piper Ragusante, Alyka Alivia, Bea Palatino

MAX Insiders (MAXhub El Nido): Kristine Bacay, Valline Corpin, Rose Ann Tadifa, Buenalyn Bonbon, Jesson Ivan Mark Godinez, Julle Bryant Virtudazo, Jhoy Camot

Talent Acquisition and Sitel Academy: Dino Balofinos, Troi Yap, Bellyjon Lumogdang

Safety protocols, such as wearing of face masks and face shields and physical distancing, were observed during the recruitment activity.






About Sitel Group

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With 90,000 people working across the globe – at home, in contact centers and within MAXhubs – we securely connect brands with their customers over 4.5 million times every day in 50+ languages, driving our clients’ digital CX strategies forward. Powered by our global strength, local expertise and proprietary technologies, we deliver tailored solutions to fit clients’ needs through a consultative, customer-centric approach.

EXP+™, Sitel Group’s Enterprise Experience Platform, is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families: Empower, Engage, Explore and Evolve.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

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